About Us

Who We Are

What is Bottleneck
Virtual Assistants (BNVA)?

Bottleneck Virtual Assistants is a Business Process Outsourcing agency that identifies, cultivates, and hires Dedicated Distant Assistants from the Philippines. We appreciate the unique Filipino culture that is in line with our core beliefs and integrated into our own company culture. Our Distant Assistants also share the same love for supporting business growth worldwide.

Our Value Proposition: Bottleneck focuses on getting our client’s time back.

There is not a better feeling than to have one of our clients let us know how much they appreciate the service we provide because of the impact it has made in their business and more important, in their personal lives.

Our Philosophy

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We view the world through the lenses of a systematic approach to business growth. It ensures a higher success rate during the hiring process.

We embrace growth through transparency and efficiency. Integrity and good ethical values lead to sound judgment.

Internal communication is paramount to external appreciation. The most important people involved in this business are the core staff.

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Confidence is all about understanding and knowledge. Always be prepared to explain every aspect of the process in easy to understand terminology.

Working with us is an experience. We guarantee that experience will be unique, practiced, and delivered with unequivocal passion.

We would settle for nothing less.

Mission

Our mission at Bottleneck Virtual Assistants is to help business leaders build deep personal relationships with real human beings to free up more time to do their best work.

Vision

To provide business owners with highly-skilled and competitive Dedicated Distant Assistants and help them stop the Bottleneck in their business.

Core Values

Exceptional Character

We aim to foster relationships that are authentic, honest, and based on a mutual acceptance of expectations.

Unbridled Creativity

We practice unbridled and unabashed creativity. It has the power to influence cultures, paradigm shifts, and movements. Creativity drives us.

Habitual Strategy

We view business as an ongoing chess game. We are long-term players and strategic thinkers, driven to master the game with integrity and excellence.

Insatiable Passion

Our passion drives us to find new ways to improve ourselves. It fuels everything we do. It keeps us going when the odds are against us. It transforms our work into art.

About the Owner

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Jaime Jay

COACH | CONNECTOR | DREAMER

Jaime is the founder of Bottleneck Virtual Assistants and Co-Founder of Bottleneck Medical Virtual Services. He enjoys being a connector and networking with big picture thinkers. Jaime has been on both sides of the fence working for himself and a 12 year career with large corporate American companies. He is proudly proclaims that he is unemployable.

Jaime’s dream is to positively impact people in his own back yard, regionally, nationally and globally with what he refers to as the ‘Ripple Effect’.

He is head over heels in love with his wife Sara and together they enjoy traveling, boating and participating in their favorite sport… ice hockey.

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Culture Eats Strategy

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Leadership Principles

Every person in Bottleneck is encouraged to make their own decisions. We understand the power of making a decision for oneself is very important


Company Culture

Filipino culture is a unique combination that fits perfectly with Bottleneck's core principles. They have the attentive hospitality and compassion typical of Easterners, but also a Western cultural influence that allows them to adapt to their clients’ sensibilities.

Word Of the year

At the start of a new year, Bottleneck chooses a word that encapsulates our vision for the year ahead. Each letter depicts what goals we strive to achieve and principles we live up to as we continue to support our clients and their DDAs throughout the year.

Are You Ready?

Let's get started

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Hire a highly-skilled Dedicated

Distant Assistant today

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Join our Dedicated

Distant Assistant team