Integrated service Program

What is ISP?

The Integrated Services Program (ISP) is designed to provide each of our clients access to three core areas of expertise. These areas are Graphic Design, Web Development/Management, and Audio/Video Editing.

Your Dedicated Distant Assistant will act as your Project Manager. They will ensure each project moves forward according to your instructions. This eliminates the need to hire different vendors, which saves you time and money!

Clients using the Bottleneck ISP on


part-time basis

  • Up to 20 hours per week

  • 3 hours per week of the ISP


full-time basis

  • Up to 40 hours per week

  • 6 hours per week of the ISP

The Bottleneck Difference:

The ISP is included in the flat fee that also covers the costs associated with your dedicated distant assistant. As a Bottleneck client, you will get an additional 3 – 6 hours per week of the ISP services included in your flat fee, depending on what payment program you choose.

It is important to know that if clients do not use the total hours for that week, they LOSE THOSE HOURS. The hours do not roll over from week to week.


Need more than 3-6 hours of ISP per week? No problem! You can add as many hours as you need at the very low cost of $20 per hour!

It is the responsibility of the client's dedicated assistant to provide an accounting of time usage. The Bottleneck experts use Clockify to keep track of the hours for every client. They also record every task of the client's project and its progress in Basecamp.

Wanna know more about ISP (Integrated Service Program)?